HubSpot Avis sur le centre de vente et détails du produit

Very Useful Platform and provding a lot of features even in Free version. Easy to integrate and good sales management tool for updating the data. We are using hubspot in our day to day activities and it is integrated to our marketing webiste also. Very Good Customer Service

We dont have any dislike becuase they are providing lot of options even in the free version

We are tracking all the activities of team and the organization in Hubspot. Creating leads, Deals, Logging the sales activities etc

I believe hubspot is very intuitive to use. It assists you on keeping track of all the details of your leads and clients, and also transparency for the team

Sometimes the search is not great, although it has improved since the last interface.

to centralize the information, transparency in emails and calls as well as the possibility of adding notes and email sequences

The analytics and tools to create statistics

I am unable to view messages in my inbox unless i have actually sent them through my inbox

This is a great CRM and has lots of ways to show engagement on your site, emails, and makes scheduling meetings easy with email integration

Hubspot integration of our emails/ calendars allows us to track all interactions with clients in a very managable way. Great for ease of use an colaboration with the team.

Better UI for sending emails out, activelists than can be edited in a more user friendly way.

Mapping client and New business reporting.

HubSpot offers a huge value as you can selecte the pieces of the puzzle you most need to hang off of their free hub. It is flexible and powerful. I like it much more than the CRM from Salesforce, Pipedrive, Zoho, etc.

I have yet to find any downsides to HubSpot Sales Hub.

Tracking, facilitating, and communicating

One of the standout features of HubSpot CRM is its user-friendly interface. Right from the start, it's clear that the developers have prioritized simplicity and ease of use. Navigating through the platform is a breeze, with intuitive menus and well-organized dashboards. HubSpot CRM's clean design and logical layout make it accessible to users of all skill levels, ensuring that you can quickly adapt to the system and start maximizing its capabilities.

Nothing basically, everything works fine from my pointof view

HubSpot CRM goes beyond basic contact management and offers a robust suite of sales and marketing tools. The platform enables you to create and manage deals, track their progress, and gain a clear overview of your sales pipeline. The built-in email automation and templates simplify your outreach efforts, allowing you to reach a wider audience with personalized messaging. Additionally, the CRM seamlessly integrates with HubSpot's marketing automation tools, providing a cohesive ecosystem for managing your entire sales and marketing funnel.

At HubSpot Sales Hub, we value efficiency and seamless collaboration in our sales processes, and that's why we love HubSpot Sales Hub. The all-in-one platform not only provides a user-friendly interface but also integrates effortlessly with other HubSpot tools, creating a comprehensive solution for our marketing, sales, and customer service needs. One standout feature is the robust automation and workflow management, allowing our team to streamline tasks and focus on strategic aspects of our sales process. The platform's capabilities in contact and lead management are crucial for organizing and tracking interactions, while the detailed analytics and reporting tools provide valuable insights into our sales performance. The email tracking and sequences feature has been a game-changer, enhancing our communication strategies and ensuring timely follow-ups. Additionally, the exceptional customer support and resources from HubSpot empower our team with the knowledge needed to maximize the platform's potential. In summary, HubSpot Sales Hub has become an integral part of our success, providing the tools and support we need to drive efficient, data-driven, and effective sales campaigns.

While we appreciate the many benefits of HubSpot Sales Hub, like any tool, it's not without its challenges. One area we've found to be a bit tricky is the learning curve, especially for new team members. The platform offers a wealth of features, and while they're powerful, it can take some time for users to fully grasp and leverage them effectively. Another consideration is that the pricing structure may be a bit on the higher side for smaller businesses with tighter budgets. It's important to carefully evaluate the features against the cost to ensure it aligns with your specific needs and financial considerations. Occasionally, we've encountered minor glitches in the system, which can be a bit frustrating. However, it's worth noting that HubSpot is typically proactive about addressing these issues and providing updates. In the end, while there are a few aspects that may pose initial challenges, we've found that the overall benefits outweigh the drawbacks. The key is to invest the time in understanding the platform and to stay engaged with HubSpot's support resources to make the most out of the tool.

HubSpot Sales Hub has been instrumental in addressing several key challenges within our sales processes. One notable issue it tackles is the need for streamlined communication and collaboration among team members. The platform's centralized hub allows for seamless coordination, ensuring that everyone is on the same page and contributing to a more efficient workflow. Lead management has also significantly improved with HubSpot Sales Hub. The platform's intuitive tools help us organize and track leads throughout the entire sales funnel. This has resulted in a more structured and data-driven approach, enabling us to prioritize leads effectively and focus our efforts on the most promising opportunities. Automation is another area where HubSpot Sales Hub shines. By automating repetitive tasks and setting up email sequences, our team can dedicate more time to strategic activities. This not only increases productivity but also enhances the personalization of our outreach, leading to more meaningful connections with prospects. The detailed analytics and reporting features provided by HubSpot Sales Hub have been invaluable. They give us a clear view of our sales performance, allowing us to identify trends, measure the effectiveness of our strategies, and make informed decisions to continuously optimize our approach. In summary, HubSpot Sales Hub is solving critical issues related to communication, lead management, automation, and analytics. The result is a more cohesive and data-driven sales process that empowers our team to work smarter and achieve better results.

Personnalized email sequence automation is really helpful for outreach.

a next button to go to the next lead would be great

the sales automation and outreach.

Very easy to use and it is also a friendly user. Files are secure. You can create your own task and schedule. You can monitor if your email was viewed or not so you can follow-up for updates.

As of now, I cannot see any downside of it.

I can now monitor my emails. I can schedule a task. I can also schedule an email which will be sent for later so not forget it.

o like that many people can share and work within same trasaction, it helps to organize work. it help integrating many departments of corporation.

Too many notifications from hubspot in mailbox and on slack

It organizes my many transactions in time, and eases information flow between me and next step of closing transaction.

Hubspot Sales has a range of brilliant, useful simple tools. The task tool is particularly useful for remembering to follow up with customers. I'm a huge fan of the prospecting/activity feed too... the ease of just clicking one button to see all those people who have interacted with emails! Alll of the features are easy to use with no complexity to it.

There's not much to dsilike about Hubspot,it has everything I need! I think a good thing would be to somehow iunegrate Hubspot with LinkedIn, I think a lot of users would be pleased to see this.

Hubspot Solves al;l of the complex problems that other CRM's have such as a simple layout, easy to navigate around. Hubspot benefits me with email tracking (being easy to see whos opened my emails) and clicked through). It benefits me being able to make lists and import important things.

It is one of the best CRMs that I have used till date because of the easy UI and customizable options. It is easily integratable and customer support is also excellent

Nothing so far, everything looks good to me so far

Lead Management: Problem: Difficulty in organizing and managing leads efficiently. Benefit: HubSpot Sales Hub helps in centralizing lead information, tracking interactions, and prioritizing leads based on their engagement, allowing for more effective lead management. Email Automation: Problem: Time-consuming and manual email outreach processes. Benefit: HubSpot Sales Hub offers email automation features, enabling users to create personalized email sequences, schedule follow-ups, and track email engagement, ultimately saving time and improving communication. Contact and Deal Tracking: Problem: Lack of visibility into customer interactions and deal progress. Benefit: HubSpot Sales Hub provides a unified view of contacts and deals, making it easier to track communication history, understand customer needs, and monitor the sales pipeline. Sales Analytics: Problem: Limited insights into sales performance. Benefit: HubSpot Sales Hub offers analytics and reporting tools to help users analyze sales performance, track key metrics, and make data-driven decisions for improving sales strategies. Task Automation: Problem: Repetitive and manual sales tasks consuming valuable time. Benefit: HubSpot Sales Hub allows for task automation, streamlining routine activities, such as data entry, follow-ups, and reminders, freeing up more time for sales reps to focus on strategic activities. Document Management: Problem: Difficulty in managing and sharing sales-related documents. Benefit: HubSpot Sales Hub includes document management features, allowing users to create, share, and track documents, proposals, and contracts directly within the platform. Integration with Marketing and Service Hubs: Problem: Lack of alignment between sales, marketing, and customer service teams. Benefit: HubSpot's integrated ecosystem connects Sales Hub with Marketing Hub and Service Hub, facilitating seamless collaboration and information sharing across departments for a more unified customer experience. Personalization and Segmentation: Problem: Difficulty in delivering personalized sales experiences. Benefit: HubSpot Sales Hub enables users to segment contacts based on various criteria, personalize outreach, and tailor communications to specific audience segments, enhancing the effectiveness of sales efforts.

Hubspot integration of our phone system allows me and my team to get to what matters most, meeting potential clients efficiently. The ability to email, call and text all on the same screen. Allow us to work easier and quicker to get to the important part, getting new business. The mobile app allows me to perform most tasks when I am not in my office and act quickly if it is a pressing matter.

Previously, some email providers would block emails with the tracking from Hubspot. This appears to have been corrected. Sometimes the integration with our SMS/phone partner the time recorded is incorrectly.

Connecting to potential clients, when they are most engaged and most interested. Also allows you to come back to your tasks easily and get back on track after any phone calls or meetings.

I have implemented HubSpot SalesHub at 5+ organizations now. While I review other options (Salesforce, Pipedrive in years past, etc.) HubSpot is always hands-down the winner. It's user paradigm is like Apple -- if you needed a manual, it would be too hard. It's all intuitive, and works just like it's supposed to. I have never had to do more than a cursory training for any of the teams. Moreover, when I do need to ask for help, teh support folks are generally fast and efficient. I could certainly do a whole lot more with reporting, dashbaords, and operations hub (I have not used ticketing, nor have I had the time to et deeper into chat/etc.) but for the core sales CRM - deal pipeline, flow, tracking, contracting and reporting - it's all worked well repeatedly. I use SalesHub all day every day, as does my team. It was super easy to integrate - we were up and running in under a day. I easily added more components (Quotes, Products, eSign) shortly after we were wup and running

* HubSpot's sales teams are clunky, segmented, and generally quite young and inexperienced. * Seems to be a lot of internal politics and fiefdoms in sales, customer success, etc. * Their CS teams have steadily gotten more and more stingy with their time and less "I am super happy and here to help" each year... in other words, the first time I implemented HubSpot and had a rock star CS person, it made everything easier... nowadays they seem to have made that all very process-driven and cookie-cutter (not awesome) It's also gotten WAY WAY more expensive, and that may be a problem shortly down the line. Still on balance, it's the best thing going.

Primary CRM, SFA and system of record for our entire sales process.... which is all integrated with marketing and operations. There is no reason to use Salesforce!

how easy is to create sequences and how simple it is to create and close attended meetings.

Nothing so far. The systems it is easy, intuitive and have all the tools I need to suceed.

It is helping me set meeting a lot easier, and it also helps me pim point who opens my emails and so I can decide who to call to book meetings.

The best part is their system and mobile app. I do not need to use my laptop to call or email and add new contacts. It is very convenient and smart. Never used such a great app. Thanks a lot Hubspot team for creating CRM which is very easy to use and which performs well.

I have never found any fault but I would say unsubscribing people and ability to sort by people contacted via call should be there.

Hubspot is solving our main problem of adding, calling, emailing and creating new client by using their CRM features, which are easy to use and implement.

HubSpot SalesHub is an easy interface. Love it.

Can be overwhelming. Lots of features to look at, sometimes dont know where to begin.

Sales Hub solves the problem of putting all my sales tasks in front of me in a super easy view each day.

Deal Pipelines is the best resource for me

I wish contacts auto updated with company record

Tracking and engaging prospective clients

I like that is very straight forward and simple to use. It provides an all in one solution for everything you need to do to prospect.

The one thing that could be improved upon is the opportunity attachment to all the contacts within hubspot.

Hubspot is keeping me organized and allowing me to stay on top of all my prospects.

Love how it keeps notes and leads well organized and gives details on numbers and reports

Not easy to sort in leads by city (which is what is mostly needed).

They are creating more filtering info and availability so it will become easier to work with it.