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Survicate Avis et détails du produit
Survicate est un logiciel d'enquête polyvalent conçu pour capturer des commentaires exploitables sur plusieurs canaux, permettant aux entreprises de comprendre en profondeur les préférences et les expériences des clients. Doté d'une interface intuitive, il permet de créer des enquêtes attrayantes qui peuvent être intégrées de manière transparente aux sites Web, aux e-mails ou aux applications mobiles. Ses puissants outils d'analyse aident à déchiffrer les données, permettant aux entreprises de prendre plus facilement des décisions éclairées et de favoriser la croissance. Survicate se distingue par sa capacité à faciliter des conversations significatives avec les utilisateurs, aidant ainsi les marques à affiner leurs stratégies et à améliorer la satisfaction des clients.
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| Facilité d’utilisation |
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| Déploiement | Cloud / SaaS / Web, Mobile Android, Mobile iPad, Mobile iPhone |
| Assistance | Chat, e-mail/assistance, FAQ/forum, base de connaissances |
| Formation | Documentation, vidéos, webinaires |
| Langues | Anglais |
Comparer Survicate avec d’autres outils populaires dans la même catégorie.
The targeting aspect of Survicate lets us pass custom attributes within our SaaS product to ask the right questions to the right people at the right time. This level of granularity makes sure that our results are virtually never in question when obtaining survey results. Furthermore, the combination of the number of survey types to choose from and customizable attributes makes Survicate one of the best survey tools I've ever used. For any SaaS company, client feedback about product, reputation, and service are integral to that company's growth and Survicate helps us quantify those metrics in simple ways.
Haven't found anything I dislike. Everything from product to service is great.
Trying to quantify client perceptions about new features, our service, and overall product. We're a company that's in over 50 markets around the world, so being able to use custom attributes to deliver surveys in the native language of our clients is extremely key. Furthermore, distributing surveys based on business role's is also key when we need executive feedback, for example.
It is a very intuitive and user-friendly tool. It can integrate easily with our Product.
Until now I don't find anything to dislike.
Easy SDK integration Friendly targeting
Friendly UI, Well presented and informative reports. Able to add some logic behind surveys. Able to customize via css..
If the solution you need does not come out of the box it might be difficult to find out help.
Quick updates and customer notifications about new online services. Customer feedback about UI changes and new services. Directly involve our customers in some decision making process through surveys: e.g.: we launch a survey to let our customers name a new service we were developing for them.
Survicate works really fast to collect the right feedback from your audience. Survicate virtually supports all kind of feedbacks that you could ever need, from single choice feedback, contact form, and text answers. Your audience can chooses to be anonymous, therefore can be used to get full anonymous feedbacks. Works really fast.
Survicate is just a perfect place I know to get easy feedback from users. It has no negative side.
Survicate is what we use to get an amazing insight on however we are performing at the moment from our customers perspective
I've tried doodlepoll in the past and it was frustrating. Survicate was very easy to use and I was pleased with the results. Will definitely do it again.
I've only used it once, and I had no dislikes.
Polling various committee members to find out what dates/times work best for them for meetings. I got all of my responses within about 15 minutes.
integrations with other tools I use are great
still waiting for mobile SDK, maybe some minor details.
responses very quick which saves time
Reasonably priced, very customizable, good reporting
Nothing so far! This tool is priced reasonably and provides a lot of good feedback
Developing roadmap for digital improvements
Having a Google Analytics plug available to keep every report at the same place
A small lack of informations regardless what's need to bu plug or not. Like for the questionnaire, this is an other configuration than for polls, it should be hilight somewhere
Website optimization, it really helps to gather technical and behavioural data about our users
The level of care put into design details is doing the job! I'm amazed how easy to use the product is. It also offers integration with wide range of tools for email surveys and marketing platforms.
Would like to have mobile SDK already.
It helps me to gather vital insight from my existing and potential customers. It allows me to better assist them and offer focused service.
It offers really helpful support. It's a perfect way to collect important feedback quickly. I was really impressed by the possibilities of integrations with other tools, which is very valuable.
I don't know if there's something I don't like at survicate. When I started using it I had some problems with settings and options because there were too much of it, but I don't think it's disadvantage, I would say that it is rather advantage.
That's the fastest and easiest way to collect feedback and data. Surveying my customers and supporting market research. It also getting insights for communication.