Non réclamés : ils travaillent à Sage CRM ?
Sage CRM Avis et détails du produit
Sage CRM est un logiciel de gestion de la relation client basé sur le cloud, conçu pour permettre aux entreprises de gérer plus efficacement leurs opérations de vente, de marketing et de service client. Grâce à son interface intuitive, Sage Le CRM permet aux entreprises de rationaliser leurs interactions clients, de suivre les opportunités de vente et d'extraire des informations exploitables de leurs données pour prendre des décisions éclairées. Conçu pour répondre aux besoins des PME, il offre de solides options de personnalisation et des capacités d'intégration, permettant aux entreprises d'adapter la plateforme à leurs processus spécifiques et d'améliorer leur productivité globale et la satisfaction client.
| Société | Sage Group plc |
|---|---|
| Année de fondation | 1981 |
| Taille de l'entreprise | 10,001 + employés |
| Siège social | Newcastle upon Tyne, Royaume-Uni |
| d'impressions |
| Facilité d’utilisation |
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|---|---|
| Déploiement | Cloud / SaaS / Web, Bureau Windows, Mobile Android, Mobile iPhone, Sur site Linux |
| Assistance | 24h/7 et XNUMXj/XNUMX (représentant en direct), chat, e-mail/assistance, FAQ/forum, base de connaissances, assistance téléphonique |
| Formation | Documentation |
| Langues | Anglais |
Sage CRM Avantages et inconvénients
- Possède une longue liste d'outils pour un logiciel de comptabilité de petite entreprise
- Comprend une fonction de rapprochement bancaire automatique
- Prend en charge plusieurs devises
- Plusieurs offres de produits et plans peuvent dérouter certains utilisateurs
- Certaines fonctionnalités nécessitent des frais supplémentaires
- Le logiciel de capture de reçus n'est gratuit que pendant 3 mois
Comparer Sage CRM avec d’autres outils populaires dans la même catégorie.
I love the robust features Sage CRM has.
Over the years the continuous improvements have brought this software a long way. It can be a bit slow at times.
Keeping me more organized! Love this!
By using this tool we have managed to have better control of all our finances and better management of our clients.
SAGE needs to add more options where users can verify. the inserted invoices. in the system
Portfolio management, clients, invoices.
Sage CRM is a reasonably priced CRM solution, particularly for small and medium-sized organizations. Sage CRM can be scaled to meet the demands of companies of all sizes , from small startups to major corporations. Sage CRM interfaces with a variety of different business softwares tools including ERP,accounting and marketing automation.
Sage CRM's user interface is less user-friendly than some of its competitors. Sage CRM not have advanced features such as marketing automation or predictive analytics. It is being slow and unresponsive , particularly when working with huge datasets.
Sage CRM gives a single,unified view of all customer data , including contact information , interaction history and sales prospects. Sage CRM automates several sales related duties,including lead generation ,opportunity monitoring and quote productions.
What I like most about sage crm is it is completely cloud case crm and helps the user to store and manage the data easily, very user friendly.
There isnt any dislike about sage crm because it has been very useful ever since I started using it.
Managing the client data
-The main thing which I like most is software interference -Easy to use -Easy to follow up -Easy way to add and delete Leads -Lead follow-up remainder -Pop up for follow up task remainder
Some bugs are there like -the time software server is stuck. -Follow-up task was not added successfully. -Need to work on follow-up task pop. -Male some further stages to classify the stages of lead.
most use full thing of this CRM is that you can classify the leads according to there stages, and the follow up remainder came on your mail and screen is awesome.
I'm working now as a service engineer with KIA Motors, one of the systems we use to manage customers relation is SAGE CRM, with CRM you are able to: - manage all the information for the customers - increase revenue by managing - Full Reports for any relationship you want - effective collaboration within your team - organize full details about customers, ( name, phone number, date of inquiry, date of service, full history details about servicing your customer, the job order, claims ...etc)
i think SAGE CRM needs some improvements to the user interface, it has kind of old design, so i wish if they can make it more easier to use , for example making a tap to transfer between reports or the ji=ob orders
we use sage CRM in our company (KIA motors) and that helps us to manage the customer relationship, we needed a system that provides details about customers, history of vehicle maintenance, current stage of servicing, and of course reports
The ease of updating accounts and billing clients.
I think it could be a little more user-friendly.
Advertising mainly.
Its effectiveness and how user-friendly it is. So easy to see all of my content and has made working so much more efficient!
Nothing - would highly, highly recommend it
Solving the problem of seeing all my content in one place and being able to easily access it. Benefits have been the efficiency in which I can get my work done and keep track of everything.
Integration to our accounting system allowing sales to view accounting info and accounting to view sales info. Integration to other applications. We have been able to integrate CRM to our marketing and support apps to create a 360 view of information about our customers in one place. Workflow. CRM has allowed us to create workflow around our key business processes. Reporting and Dashboards. CRM has great reporting and dashboard capabilities giving us visibility into performance quickly and efficiently.
The interface is getting better but some areas need improvement still. Needs to be modernized. Better integration to other applications from the cloud version. Screen size could improve, sometimes need to scroll a bit much.
Taking care of issues connected with information investigation for the pay that comes from my customers, attempting to see how that can assist my little association with connecting up well with potential and existing customers. Record interchanges so that everything representatives might be able to see. Track item asserts. Track transportation and conveyances. Solid security, giving representatives the data that they need without giving them data that they needn't bother with.
Sage CRM is easy to use out of the box and has plenty of customization features. Most of the customizations you make can be writte in SQL and JavaScript. It's made by Sage so it has some great integration features with the Sage ERP Products
Integration with Sage 100 is pretty clunky, and it relies on a lot of Java libraries, including Tomcat which always likes to break. The interface could use an overhaul, but I think that would require significant changes in how the software was written. It's definetly a web 2.0 product.
We use Sage CRM to keep track of customer interactions, deadlines, project goals, and orders. We integrate Sage CRM with Sage 100, so orders seamlessly sync between the two.