Quo Avis et détails du produit
Quo ajoute les numéros de téléphone professionnels aux appareils de votre équipe. Aucun nouveau matériel n'est requis ; une simple application suffit.
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| Déploiement | Cloud / SaaS / Web, ordinateur de bureau Mac, ordinateur de bureau Windows, mobile Android, mobile iPad, mobile iPhone |
| Formation | Documentation |
| Langues | Anglais |
Comparer Quo avec d’autres outils populaires dans la même catégorie.
I used to use a different VOIP platform and I was constantly losing calls or not receiving text messages. This has cost me ALOT in the long run. Since swithing to OpenPhone, I have not missed a single call and I can see the texts in real time on my desktop AND on my Android App. I should have done the switch to OpenPhone much sooner! Thank you for saving me!
The only downside at the moment is that when texting from the desktop window, if you press enter it sends the message right away. I have not learned how to disable the enter, instead I would prefer to get a new line.
I was previously missing out on so many calls... so glad I finally did the switch. I wish I would have learned about OpenPhone long ago.
What sold me on OpenPhone is the outgoing messages that can be programmed during business hours and after. So, when my clients text me and I am with another client, they get a warm response, that let's them know I will get back to them as soon as I am able. The same can be done outside business hours. This is INVALUABLE to me and my business.
I haven't found anything that is missing or could be better!
OpenPhone allows my clients to recieve a response immediately, even if I am with another client or out of the office.
Ease of use Low pricing The number of available integrations
Sometimes bugs Integration between hubspot and openphone is somewhat rigid
Centralizing all communications over the phone and giving visibility on our outbound strategy
OpenPhone has one of the best customer service, I've contacted them on a Friday morning and my issue was solved the same day. It's very easy to use with just a simple clicks here and there, you got an account set up and ready to use!
The verification process is a bit slow and strict due to many laws and restrictions it took about 5 days to fully verify my account details and company.
Our business has lots of issues with phone support, but thanks to open phone we've solved all of them in a simple clicks
OpenPhone is an easy-to-setup phone system that you can use from your mobile device or via native apps on your desktop/laptop computer. It is great for providing customer support and I love that it allows me to set business hours and customized VM messages for my customers. The call quality is good and works great between U.S. and Canada.
There is nothing to dislike! The only thing that didn't work for me during setup was customizing my CallerID name. Apparently it's a known issue and being worked on though.
It allows my business which is based in Canada to have a U.S. phone number to support my customers which are all based in the U.S.
Really love all of the features of OpenPhone. All of the options and very user friendly
Connection issues and dropped calls customers arent a fan of.
Connection and dropped calls
easy to use, save a lot of company phone bill, best of best SMS & Voice intergration on one page. start same day easy implementation. option to intergrate to CRM tools customer support portal nice. fantastic phone app for daily use.
1.SMS carrier registry so confuse and make regular user frustrate. 2. porting from AT&T , I recommend openphone to many people to try then they give up when porting# from AT&T business phoneline. 3, no VOIP phone or PBX support. (really?)
support Voip phone and PBX
How easy and intuitive is the system when in use
I hope they get more "live" customer service department. That you can contact someone and spaek to someone
It makes it possible for me to work with Virtual Assitants. I have multiple businesess and it help with a dedicated line per business.
We are new to OpenPhone, but our transitions has been smooth. Customer support has been a huge help. We are excited to use the number of features offered,especially the snippet responses for customer messages.
We are a small business with only 4 employee and were told that wedo not meet the minimum number for specific onboarding training.
Our old system had limited desktop capabilities and seemed specifically geared towards IPhone users. OpenPhone allows us to 1) have all of our staff work in the system at the same time, 2) customize ring order, and 3) create standard responses we can use for common client questions.
Everything now. They keep adding things I needed and didn't know I needed
Nothing now. They have supplied all that I was looking for.
To be able to text from both lines I have registered with them