PostHog Avis et détails du produit

Well-documented; the default functionality is excellent to get started with. Dashboard is very customizable and has great potential

Dashboard could look a bit nicer, UI feels a little bit outdated

Analytics for a new product. Helping us decide feature success and north start metric

Provides very rich data, including conversions, sources, and other essentials for the marketing side. It also provides a lot of flexibility to create your dashboards and track individual KPIs.

From a marketing perspective, it isn't as intuitive as other tools on the market. It would be nice if there were some pre-set dashboards (or templates) available that could help speed up implementation.

PostHog allows us to gain comprehensive website analytics for our various web properties while also helping us remain GDPR compliant (with all data being hosted in the EU).

The event tracking is excellent, and the way insights work generates excellent value for the team. There is also a good way to create insights and funnels, making it even more useful.

It's kind of slow in gathering the query data and loading the recording after buffering. Also, the autocapture captures a lot, which may cause problems if you don't watch it carefully.

They are another analytics solution that can gather valuable insights for the team. They can also work for debugging software with the recordings and console capturing.

The Dashboard has a great design. Setup was painless Docs are pretty good. Love that it can be controlled via API. Session recordings are fantastic. Price is reasonable.

Feature flags are too limited (only booleans and limited key variants?) why? The filtering is terrible. If I want everyone except 1 cohort to see a flag I have to add ALL other cohorts and set their rollouts to 100%? that's dumb. I should be able to just add the 1 cohort I don't want to see it, and set their rollout to 0%. Also filtering on user properties is bad. Why aren't there options for simple "contains" filter? Why do I have to use regex to match a simple case like email contains "@company"?

Better pricing than logrocket for sessions. Moving all tracking requests to 1 provider means our website makes less analytics network requests which is good. Before we were using woopra for analytics LogRocket for session recordings FlagSmith for feature flags.

One of the things I like best about PostHog is its intuitive user-interface. It's easy to use and navigate, allowing me to quickly get up and running with the product. I also appreciate the feature set that PostHog offers, allowing me to quickly get insights into user behavior and track user events, so I can make better decisions. Finally, I love the customer support that PostHog provides, as they are always quick to respond and provide helpful solutions to any problems I may have.

While I appreciate the features that PostHog offers, I do have some critiques. For instance, I find the pricing model to be a bit expensive, especially for smaller companies or those on a budget. Additionally, the user-interface can be a bit clunky at times, making it difficult to find certain features or settings. Finally, some of the customer support reps have not always been as helpful as I'd like them to be, which can be frustrating.

PostHog is helping me make better decisions by providing me with insights into user behavior and tracking user events. This has allowed me to better understand how users interact with my product, so I can make better product decisions. Additionally, the intuitive user-interface makes it easy to navigate and use, so I can quickly get up and running with PostHog. Finally, the customer support team is always available to help me with any questions or issues I may have, so I can get the most out of the product.

Creating and downloading cohorts to analyze offline

Can't see unique ID data points unless creating a cohort and downloading

Ability to see which users are converting on our website and which path has higher conversion rates

I like session recordings - they let me see how exactly users are interacting with features and depict clearly at which points of a particularly workflow they are experiencing frustrations

The dashboarding tools could definitely be more comprehensive. I would like to be able to reorder the bar charts when displaying my data using that. The dashboards could also look better.

PostHog is helping my team and I to understand how users are interacting with our product, and what the areas for improvement are. We have also used it for tracking which accounts are currently facing issues.

Gives us great insights into how our customers are interacting with our platform

Nothing major yet! Only minor pet peeve is how many clicks it takes to get to some filters

Debugging customer issues by reviewing the steps they followed, so we can recreate it at our end

Funnel tracking across pages to find drop-offs. Also, discovering navigation patterns our users take that were not intended which puts us in an easy position to make those experiences more streamlined. Robust way for a developer to add tracking for long-term tracking. No-dev-code for tracking short-term experiments/insights.

Not really a downside, but at my company, there has been slow full adoption and effort put into standardizing how we add events. I don't really have any dislikes of the product.

It is an easy way to track the success of a feature, who the champion is (the customer who uses it the most), and general insights and trends of specific features as well the app holistically. We also use it for quarterly OKRs.

It's the only analytics platform I have used, but for me, the ease of set-up was the best part (going from sending events to creating dashboards). Also I very much like that you can get cohort retention out of the box.

In some cases, it's difficult to express the exact metric that I want. I remember struggling to get "or" conditions (e.g users that have performed either of two actions)

We use PostHog in order to track how / if users are using our product.

I like that Posthog is working fast and you have a lot of options to configure visuals for your data. It’s easy to add in to your React-based application. You have good articles about using posthog, I’ve learned some recipes to get data about users behaviour.

But I see a lot of options when I’m creating graphs that are not really helpful, I don’t understand how to use them. I can’t see and configure what data is collected by Autocapture. This is a great feature, but it’s not clear what kind of info is taken when a user is clicking somewhere, going to another page or something else. I’ve also seen some strange things, like there is an action in Posthog that shows that “user is clicking on the svg”, but this should be an action that the user is “clicking on the button”, this is material-ui and svg is inside <button> tag. Looking forward to more tips and examples on how to use your application. Sometimes Posthog is unavalaible, I don't know is it maintence or server problems but I just seeing 504 error and white screen.

I know what features are most popular between our users in our product. I can see their flow across pages. I can see when people are working with our product, how many content they are creating on regular basis.

Recordings of user interaction with our website to understand friction points and allow us to easily run A/B testing to improve those signup flows with our product

Limited flexibility when building reports/insights as they are called in here. Sometimes you want to create breakdowns in more than one way or set more complex conditions to your Funnels for the insights that kinda limit the reports you are able to get

Understand customer interaction with out website and learn from them what features is most beloved or needs improvements. We want to know also the source and all the interactions customer make before purchase

Insights Ability to track page elements and mapping to user actions Experiments

Recordings require a lot more work to make them seamless and bug-free Speed of the platform

Analytics Insights Recordings A/B tests

It's easy to use, cost-effective and video recordings are great. I really like the ability to creat and share insights with the company. Compared to other analytics tools it was a lot easier to understand.

My biggest issue is that Posthog can only breakdown metrics with one field. This significantly reduces the insights that can be made from the data.

Enabling our company to obtain meaningful analytics so we can understand our customers and get insight to lead our product roadmap

It's a very complete tool for SaaS companies

Feature flags for multiple environments is not fully supported

Feature flags mainly for now, and user recordings

Easy setup and the interface is intuitive.

Sorting through recordings can be a challenge

Creating recordings of user sessions interacting with our site is very valuable for troubleshooting and ux

Very flexible insight and report, especially the user path and funnel, the dashboard subscribe can auto send the report weekly. Feature flag and experiments are very easy to run a AB testing.

Unlike GA, Posthog cannot easily integrate with the Google search console, and the source analytics are still too weak. SOC2 and ISO27001 are key certifications for us, but Posthog doesn't have them right now.

Group analytics is really helpful for us, since our system is multi-to-multi structure, the multiple group analytics can give more dimension to see the customer performances.

feature flags allow for smoother delivery pipeline

Can't aggregate multiple subdomain data using wildcards.

Releasing parts of new features and hiding them from production user until ready.

Well written product documentation and PostHog being and open OS product, easy to integrate with other tools.

Slighly confusing UX in a few places (i.e. dahsboards) and lack of optimal tools to create time-based queries and cohorts.

Helps us to deply analytics at scale

Very user friendly and has many helpful features for product analytics. Would recommend for other PMs.

Sometimes can feel a bit slow but nothing major.

Better understanding of our product