Klaviyo Avis et détails du produit

Klaviyo has immensely useful and impactful business insights between their analytics dashboard, benchmarking tools, and ability to break down attribution. When you're managing a multitude of customer information from varying sources of zero-party to third-party data, Klaviyo helps you break it down and use it in a meaningful way—without a data scientist behind the keyboard. On top of their analytics, it's incredibly user-friendly from a UI and navigation perspective, they offer a robust knowledge base for increasing your platform proficiency, and there are so many ways to segment, automate, and grow your email + SMS activities.

There's very little to name, but I would like to see more integrations surrounding CRM and ERP-type systems to plug in a large volume of customer data, especially for omnichannel retailers.

Klaviyo solves big problems for marketers trying to gain efficiency and scale within their digital strategies. Being able to do so much all from one place not only saves time, but it earns more revenue.

Klaviyo is a powerful ESP that we leverage to help our merchants grow their owned revenue.

There is nothing I dislike with Klaviyo.

Klaviyo solves the problem of "how do I retain my customers and extend their LTV"

The go-to choice for most Shopify merchants for easy setup, user-friendly email builder, powerful reporting tools and audience segmentation. On top of being packed with features that are simple for merchants to learn, they also have an excellent support team that caters to their clients and agencies.

Transactional emails can be challenging, and managing multiple storefronts is a bit tedious because they require separate Klaviyo instances. That said, we have yet to have a negative experience with Klaviyo!

They are our go-to choice of ESPs for their diverse and powerful audience reporting tools, which have helped our clients increase sales and deliver higher overall ROI.

So many. They integrate with all of the other best-in-class e-commerce apps that our clients use, which gives us a complete 360 view of every customer in our CRM, allowing us to segment and personalize our email, SMS, push, and direct mail communications with our customers at scale.

Literally nothing, but I'm going to continue typing here to meet the minimum character requirement.

Klaviyo solves the issue of aggregating all customer data into one single source. From there, we can leverage their technology to provide hyper-relevant communication to our customers.

Very strong segmentation abilities, best WYSIWYG editor I've worked with, accessible and helpful support team, easy flow building

Really no downsides I've encountered. It works great for both simple and complex email needs

Establishing automation and complex segmentation, helping empower marketing teams and leadership to take ownership of their data and easily test, learn, and grow their program

Klaviyo is the most powerful email platform for Shopify users. It integrates with everything and is too powerful not to us. If you don't use it you're an egghead.

Nothing, this is a great system that does EVERYTHINg that we need it to. Like I said above if you don't use it you're an egghead. If I had to pick one bad thing it's hard to get used to.

Klaviyo is our number 1 retention and repurchase platform. This allows us to manage our SMS and email in one place. It solves too many problem to count for us.

Klaviyo seamlessly pulls customer data and actions into your email marketing tool to allow you to build the best possible customer experience and generate high ROI

If anything it's the rising cost and decline of customer service as they've grown.

Preventing brands from spamming their customers with unwanted promos.

Easy to send emails and make specific lists and segments. Very detailed and awesome. Best email platform

pricing can sometimes be a lot but still a great app overall

Being able to bulk send emails and segment them based on different definitions is awesome. Love that it integrates with Google ads

The best email marketing platform out there. So easy to use and is perfect for anyone

Pricing can be an issue. Making a popup can be kind of hard

Creating emails using templates and sending them. Making segments of customers

Klaviyo is one of, if not the top email marketing solutions out on the market right now. Their plans are reasonably priced and the product is great.

Their SMS plans need some work to be comparable to their email solution. We recently decided to go with a different competitor for that reason (only for SMS).

Email marketing, audience segmentation, automation.

Klaviyo is super simple to follow through on the website. The menus and the entire process are laid out clearly and efficiently. It pushes you to do better by showing tips and examples; it makes you want to click on more to learn; it helps you to look bigger and better; it develops a sense of 'marketing' instead of just emails. It is super easy to connect with other apps if needed and the support is always there!

Not a lot of dislikes in the 2 years of us using Klaviyo.

It benefits us by assisting us to create beautiful marketing emails that create growth both in sales and in the brand side. It pushes to be better by developing itself.

Klaviyo for email blows MailChimp and SendinBlue out of the water. The Automations, tagging, and template systems are the smoothest to use. Blocks helps with the look and feel of emails without being overly complex to use.

Some parts of Klaviyo are not intuitive - for example, to change the color of bullet points, you have to change them in Styles, as opposed to the block editor itself. Sometimes, things don't save properly, so you must double-check to ensure things are as you intended before sending your campaign out.

Klaviyo solves dynamic tagging and segmenting of our customer base, as well as a relatively simple interface for creating email campaigns and flow automations. The sign-up forms are pretty decent too.

The fact that you are able to customize the unsubscribe message section

It's a great platform, nothing really I can find that I dislike

None that I have encountered

The impeccable consistency with Shopify. I love how I can automate my Abandoned Cart emails for next 4 weeks using amazing automations!

Quite expensive. I'd use it more if it was cheaper

Email marketing automation and the shopify abandoned cart emails work great for me

Shopify integration for flows that is really easy

The lack of understanding with conditions used for Tags by example

Knowing actions by our customer

Las plantillas, las estadisticas, los flows

que no está en español, pero es intuitiva

el envio automatizado de emails, y que me da un beneficio en ventas

I like the automations I have set-u for my eommerce store on Shopify. I found them simpl to set-up and they work as expected. I've used 3 other email marketing and automation services before coming to Klaviyo! I love the templates and that they are constantly being updated with new templates added.

There's a small learning curve to using Klaviyo, just because of the amount of features available. I havve been able to figure out anyhing I had questions with fairly easily though.

Keeping my future and current customers informed about what my buiness is up to and any events or promotions I can offer my audience. I like to give them some behind the scenes info they won't find elsewhere, so I think my email list appreiates that.

Klaviyo cares about its customer's success. They have a bunch of tools that really help you in your marketing efforts even beyond email! I'm a big fan and would recommend them to everyone.

For a seasonal business, it's tough because you don't necessarily email your customers as many times as you do during your busy season. You may end up paying for the higher plan regardless. Nevertheless, the team was very kind to us in accomodating for these issues.

This ones obvious: we email our customers. Communication is important for your brand, company, and profitability.

I have used other email marketing sites but nothing has been quite as easy and efficient as Klaviyo. It's very self-explanatory but even if I've had any issues or queries, the team have been easy to get in touch with to help advise and/or rectify.

I think the blocks can be tricky to work with at times if you want them side by side to each other. Also even though it's great to see how the email would look from a phone or desktop, it means more admin. Would be ideal if Klaviyo could easily pull in our Recharge active customers too so that we don't have to export every time.

Getting in touch with our customers and encouraging engagement! It allows us to see what emails work well with customers and those that also don't. Also the templates are a life saver!

So many things. First of all, in an industry (i.e. tech) where so many companies are ignoring customer service completely or making it available only to top paying users, Klaviyo has robust and very knowledgeable customer support staff. Secondly, the capabilities and integrations with Klaviyo are second to none. The setup and campaign/flow process is so straightforward even a novice email enthusiast can set it up. Lastly.....the analytics are great. I love it!

TBD, I am not sure yet as I haven't come across something that works less well than competitors I have tried.

Email delivery, creating great campaign emails