HubSpot Sales Hub Avis et détails du produit

Visibility of contacts and deals. Activity tracking is key to develop company standard methods and selling paths, Hubspot really makes it easy to track emails, calls, tasks, notes, and key contact points.

Reporting is not bad but could be better. Specifically, the dashboard could use some more interactive features.

I'm able to see the process I've followed with each lead on one page and allows me to quickly take action. It also helps with follow-ups as tasks or tickets, depending on the lead stage. Pipelines are easy to create and manage. The calls/contacts are tracked and easily recorded for future reference. Playbooks help the team have a structure and it ensures easy and effective data collection during qualification.

- Tracking of customer view / clicks - recording of all the interactions with customer - easy followup on previous discution - contract management - easy to use - Great template and snipets tool to create fast e-mails - The overall integration of every functionnalities

Contacts / company filters are not user friendly. You can't filter contacts by number of interactions

- having an up to date crm with all the data included from the first marketing outbound e-mail to the signed contract. It is a convenient easy to use all in one tool.

I like how simple the system is to use, we had lots of help from our team at Free Range Web

Nothing, I have enjoyed the whole experience so far.

The ability to communicate with customers easily.

What a like best about HubSpot is that a can do everything regarding do marketing and sales at one single spot. I also enjoy that de default configuration's lead's to a better performance.

It could simpler, and sometimes faster. When I'm doing taks's sometimes crushes.

Making sure that I'm not missing any deals. Also having control of the hole process performance.

sequences, API connections and workflows

We should be able to automated sequences with workflow

Sequences, following all deals, triggers and reports. It made life easier

The best part is the scheduling the meetings as it is connected to my outlook, it is easy to manage my work. I am able to sort my files and work in an efficiently compared to using a pen-paper to book appointments. The UI is very clean, professional yet beautiful as the colors used are perfect and soothing.

One thing I disliked is sometimes it is not able to sync all my messages from outlook if I start a new thread. Most of the emails are clearly synced but while starting a new thread, I have seen this issue. This can be improved.

The problems solved by me using hubspot are: - Helping small business in getting their store live. My work ranges from development of a website to its marketing and with husbpot, I don't need to take a notebook to note the requirements of each client and maintain it. I can create notes and task for each business. The best part is the email tracking for each client as I know who has read my mail and whom I can contact via phone. Also, setting up signature and email template has also helped me pace up my schedule. Overall, it has been a great experience. The benefits: - Easy to schedule meetings - Setup Tasks - Send Emails - Log Meetings - Easy to keep a track of everything - The best part is the clean UI

It acts as the home for seeing all of my tasks, leads, deals, marketing, etc.

Can be slow when dealing with lots of data

It allows me to track what is happening with my whole sales pipeline - who I need to reach out to and when, who is engaging with me, etc. I can also automate a lot of these interactions to save time.

It allowed you to track emails to prospects without any additional tools.

The CRM was more designed for someone in marketing. Sales can use it, but it's not optimized for that.

Allowed me to do campaigns to a large number of prospects with relative ease.

I love that you can do everything on it. It really is a one-stop shop platform. I can handle my contacts, send out automated emails, track open rates, click through rates, and manage all the sales deals. Hubspot makes everything run faster, it is much more convenient, and it is INCREDIBLY EASY. I thought it was going to take me weeks to figure out such a complicated-looking platform, but in reality, it only took a couple of hours. Me and my team absolutely love it.

I wish in the email sequences you could create pretty, well-designed emails. So far with the service we have, all our automated emails are only plain, HTML emails and for some of my newsletters that I like sending out, I now have to go with another platform. Other than that, Hubspot pretty much does it all and I am incredibly happy with the level of service and help I have received from the Hubspot Sales team.

How to keep our business contacts in one place and track our sales. It makes it easier for me to follow up with warm leads.

Hubspot is just a great way of maximizing all of you daily work tasks. Functionalities are incorporated so it makes it easier for us to just mainly use the system and the rest will just follow. From sending email invitation to clients and working with the team, this tool just provides all of it in one go. What's great about it is that both on an employer and employee's perspective Hubspot provides all of the resources we can use.

I can't think of anything to be honest. The tool is just really efficient, it makes daily tasks at work easier to accomplish. Well, I thought at first that the system is complicated t use but as you use it everyday you're gonna realize that you can't even live without it as far as completing work tasks alone.

Customer Support. Hubspot actually allows you link other applications that you're using at work. From sending calendars to working with the team, it just makes it all easy to do. Other cool feature I really like is the fact that we could even link our email account to it and so every time we communicated and leave comments in Hubspot, or when someone mentions you from it you'll get notified via email. I also like the fact that you set up the meeting in Hubspot and it automatically sends a confirmation to your google calendar and this is because it alllows you to Link different applications.

Phenomenal startup pricing plus full featureset and lots of data make this the best tool we have ever used for sales and CRM -- and we've tried so many. We have a longstanding media business and a new software business; both now run on Hubspot. Great UX makes it easy to get new team members started and they actually like using it, which is a first for us and our team. And the ability to bring everything into one place means you can look at marketing and sales together and see the entire funnel, which you can't do in a typical sales tool. The automations save a ton of time.

To be honest, I don't have any significant complaints about Hubspot.

Unifying sales and marketing

I like the Automatic emails they're great

Sometimes the client profile is hard to stop emails with having to press alot of buttons to know for sure it's stopped

at the moment not much

I like how HubSpot Sales Hub helps me to sell more efficiently. The templates offer suggestions when writing my emails. I can also upload commonly used documents to emails. The training HubSpot offers also provides tips on sales as well as using their tool. The extension with Google Chrome allows me to get notified when someone opens an email. I also get emailed when someone opens a document I've sent them. Typically, I follow those up with a phone call to connect with my customers.

HubSpot does a good job of most of what I'm looking form. However, it is frustrating when a changed to a cloned template are copied to the original template. I also wish I could have a feed of sorts based on customers I follow to see what actions they are taking. My biggest wish is that HubSpot would allow me to clone deals. I spend TOO much time everyday entering in information multiple times in deals when closing deals for multiple products at once.

It helps me to keep my pipeline more organized. I like the task feature and queueing tasks too. The integrations are nice, especially with slack, to communicate with my team efficiently.

It covers all bases! It has everything you need to run your business

So far, nothing! The staff are super helpful too

Managing customers lifecycles and automating emails

For starters, the platform is frictionless. In other words this platform is so easy to use and the best thing when updating a field, if you've missed something it'll let you know. There's not much to not like, any issues can quickly be solved by setting up an automated workflow if you're challenged with mundane or tedious tasks. What I do love is how consolidated the platform is. It's so easy to capture what needs to be done and have a finger on the pulse of customer/team member activity, which is AMAZING to have in doing daily standup meetings/QBRs. The dashboards are fully customizable and are extremely easy to create. Call recordings and the audio transcripts are pretty cool, too. Makes going back to an important call at a later time to digest or hone in on sales propositioning with something you may have over looked. Lastly, the ability to create documents, attach them to your sales outreach, and track engagement is INSANE. It's annoying as someone in SaaS to send clients resources and have no idea if they're interacting with it at all. With hubspot, it allows us to see exactly how long the resource was viewed.

With as thorough and robust the platform is the only pains you deal with are scaling it out and having a bunch of process, but again that's not the products fault. Also, a small complaint especially when you're in SMB, needing to enroll a company and not a contact would be very helpful.

Sales cadence, data constancy, pipeline management, and automation. We've captured data that's been helpful in identifying how our prospects want to be communicated with and then are able to create relevant sequences that contribute to automating outbound prospecting.

Very simple to link entities together, merge records, and record updates across our team. I find the system flows together much nicer than Salesforce that I've used in prior roles

Being able to integrate Hubspot tasks into another platform like MS ToDo would be extremely helpful to link work tracking in with other tools

Complete deal tracking for our sales team across SDR's, AE's and Implementation

Organizing my BUS and keeping on-track of my pipeline.

Lack of support, difficulty generating reports.

Increased productivity and accountability, with increased competition for the Sales team.

I like all of the reporting aspects. I think being able to know where I stand at all times in relation to my goals is extremely important to me. The other thing I like is e-mail tracking. I think the ability to know when my lead has seen the proposal and then being able to pre-empt that lead is crucial. This way you can give the feeling that you are on top of things without saying it. Another feature that is helpful is call recording. I am often asking a lot of requirements. It is important that I have something to refer back to so that I can ensure that I have gathered all the necessary information.

I find that some of the connections between our main CRM and the sales CRM to be lacking. I would love if there were more connections to be made with Zapier between Hubspot and Karbon because it would revolutionize my time. I think a chat feature integrated with each individual contact would be pretty cool as well so I can answer quick questions.

The problem that I am solving is that we did not have a good way of tracking sales. I am now tracking in full capacity and even can see that I am leading in certain categories, which has been a motivator. The other problem I am solving is having a place to store all of our sales data for leads.

Exceptional user engagement through a simple sales-friendly interface. It makes my life easier. I find it intuitive and responsive to my daily tasks. The phone system is allows me to flow through calls with speed and efficiency. The integration with Google is basically flawless it captures emails documents and attachments with ease. HubSpot's integration with Gmail and other Google Apps, logs all your emails and other interactions to the right contact for you. You can also see your sales and relationship essentials from email threads, to past interactions, to tasks

Most of the integrations with other systems work well but the text messaging integration could be more easily automated. I use Sales Messenger and the integration is there, it just isn't automated. I am also only a couple of months into using HubSpot and I have found some difficulty running lists and reports but I think that is possibly because we haven't been using the systems long enough.

The task building system is really great. It allows me to reach a larger audience. Our school hosts a lot of zoom events and capturing attendance details for follow up is key and the system integrates well from zooms webinar functions. Another great thing HubSpot has helped us with is creating an all in one platform that helps unify the sales team and out outcomes department. Also record keeping is made easy through the ability to log PDF directly onto client accounts.

I love the ability to be able to schedule emails to send to clients. Set it and forget it!

I don't really dislike anything about Hubspot. I do wish there was more integrations options with my company's tools but that is something our tech team needs to work on.

I am solving problems of time management and efficiency by using Hubspot sales! It is so easy to get tasks done by the automation features .