Front Avis et détails du produit

I love being able to add comments on emails, either to myself or my teammates to see, without the person on the other end of the email knowing that we are discussing internally.

Sometimes I wish that there was a way to mute a conversation if it is not relevant. For example, if a customer includes me on an order for one of my teammates that is not mine, if they include my email there is no way for me to mute it...I think.

For me personally, Front has been a great asset to my organization. Being able to quickly add notes or snooze an email until I need to return to it has been great.

I love the comments feature as well as the shared drafts feature. It's really easy to separate emails into teams, to include only who needs to be included, and to allow comments that only internal teams can see. It's so good for organisational purposes, and includes drafts that your team or subteams can see/edit together. It's also very intuitive to use. I would recommend this software.

Sometimes I think the multiple inboxes can be a little much and that part was confusing at first. Ultimately this is not a deal breaker.

Instant communication between team members about internal communications or questions on external communications. We also have shared templates across various departments that anyone can access to make sending out common emails much quicker.

Everything! is easier than Gmail, easy to look at any important emails.

Nothing, everything is perfect. all is well

everything

Having the possibility of discussing with a colleague about emails with not necessity of doing it through any other app.

there is nothing to add. Basically, the interface is quite used-friendly.

communication with any other colleagues and customers

I definitely enjoy the tagging and assigning feature in email threads, which makes it easy to work with a team!

Sometimes the search feature doesn't work well

Having 7 inboxes in 1 place is super helpful for me

Easy to use, and the ability to create templates. Also, using tags and the ability to snooze emails is a very effective tool.

I wished it had a built-in grammar spell checker; however they now have a Grammarly addon

Effective team tool covering many facets of our company allows us to work better together. This allows us to respond to our customers more effectively with timely emails

Front has tags that help organize all of emails and archives them so that I can search easily and find them later.

I don't like the rules feature, it is hard to navigate and edit.

Searching for old emails, tracking work, and organizing accounts.

One of my favorite features about Front is the ability to archive items in my inbox. This is very helpful and saves me time of trying to sort into folders but also declutters my inbox. Also the ability to tag colleagues in email chains.

The only downside I've experienced so far is that my Front page freezes or lags in my typing anytime I have an email come in or a calendar notification.

Front is helping me by having a shared inbox to collaborate and streamline communication for all teams. Also it's plugins for Salesforce help me stay organized and have everything in one place.

the software is super advance it helps keep things organized. Love the fact we can work on 1 email as a group

Nothing so far everything works as expected

A 1 stop solution for all email related chats

Front is an excellent platform to simplify day-to-day comms. Messages and emails use a simple tagging system to direct them to the correct colleague, and SLAs can be set so tasks don't get forgotten. Separate inboxes are easy to create for specific projects, so a good separation of tasks is achievable.

Sometimes it can be complicated to integrate external apps into Front but can be done with a little perseverance. There are guides in app but can be time consuming.

Tasks can be handed around to relevant team members with simple @ tagging, which streamlines processes, reducing dead time within those processes and making things generally more efficient.

Front is an incredible communication tool that I can't imagine my workday without. Its seamless collaboration features have significantly improved my team's efficiency. With a unified inbox, I can manage all my messages from different channels in one place, saving valuable time. The automation capabilities have eliminated repetitive tasks and allowed me to focus on more important work. Integration with other tools has streamlined our workflows, while the advanced collaboration tools ensure smooth teamwork. The insights provided by Front have been invaluable in optimizing our performance. Front is an indispensable tool that has truly transformed the way we communicate and collaborate.

While I highly appreciate Front, one aspect I find challenging is the learning curve when initially getting acquainted with its features and functionalities.

With its features like unified inboxes, automation, and collaboration tools, Front enables my team to work together seamlessly, respond to customer inquiries promptly, and improve overall productivity.

The ability to chat within e-mail threads with internal employees.

When not everyone in the organization uses it, it can get confusing.

The ability to have conversations within external threads with internal employees.

The transparency of all communications throughout the email threads.

The inability to provide notification sounds on the desktop.

We are now less likely to lose details, approvals, photos, etc etc, regarding service road calls. Technicians' times for dispatched, en route, arrival, and completion, are 100% documented, and within a time-line that is easily followed.

What I like best is the easy way to tag, archive and snooze emails. Front has definitely made my day to day work life easier. Also working with Templates and snipets helps a lot, as well as the function to send mails later

In comparison to Gmail I had more issues with setting my out of office replies, it was less intuitive, but nontheless I got great support from the team to figure it out.

Front is mostly helping me to solve the issue of handling a big client Portfolio and needing constant, efficient and fast communication with different stakeholders, internal and external ones.

Front is an intuitive surface that makes it as easy as possible to access these appointments and emails.

I don't necessarily have things I don't like. The interface is simple, fast and useful. You have access to everything from the main platform which is a huge time saver.

To be able to manage everything at the same time from the same platform, which allowed me to be much more organised.

I love how Front allows for internal communication with the company. The organization of inboxes, accounts, rules and templates makes it a great user experience - helping to keep emails sorted. It's also fantastic how they continue to develop new features to assist with productivity.

I have yet to find something about Front that I strongly dislike.

Front is helping to solve the problem of communication within a business team. It's great to keep conversations in one place and connected to the email it is referring to.

Being able to assign emails to team members and chat with specific team members about a particular email.

I don't get meeting notifications for meetings on my calendar.

Knowing who is handling emails. Instead of multiple people working on the same email we immediately know who it is assigned to and can archive that email.

Front integrates well with Active Campaign. Easy to tag other people to review emails before sending a response. Easy to tell when the email was opened and reviewed. Easy to add APPs like Calendly, Google Calendar, Contacts,ClickUp, etc.

I haven't mastered Zapier yet, as others in my organization have. Some of the integrations require Zapier. Sometimes I archive emails when I just meant them to be sent. However, they are not lost and are easy to retrieve.

An excellent email client for our organization. Easy to share emails and get feedback from others in our organization before sending email responses. Nice to be able to set rules for emails.

Templates are great, team inboxes are fantastic and being able to overview others emails is a great help

Can't say I dislike anything, I would say that the snooze button is a little close to the trash button....

Being able to compile multiple messages from one person into a single email

The ease of communication with collegue in front is breathtaking. It helps a lot in minimizing the number of emails and lets you keep an eye on collegue work or issue easily. You can cross reference to multiple email chains in the comment sections and this is now an integral part of our operation process. Ease of use, ease of setting up new user. Rules are a godsend.

Nothing really as a e-mail manager it runs flawlesly. I think the only little caveat is that synching the google calendar with front doesnt work 100% as you cannot modify others people event from front.

Confusion from forwarding over message to team member and the ability to instantly take over a collegues email of add notes to align them with the company's goal straight in their e-mail manager.