Flou d'arrière-plan Bento
Logo Bento
Bento
4.7
(10)
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Avis sur Bento et détails du produit

Présentation de Bento
Qu’est-ce que le Bento ?

Bento est une plateforme d'automatisation du marketing et un service de marketing par e-mail destiné aux petites entreprises et aux startups. Il permet aux utilisateurs d'envoyer des e-mails et des SMS cibléssages, créez des flux automatisés basés sur le comportement et les achats des clients, et engagez des conversations par chat en direct avec les clients sur plusieurs canaux tels que le courrier électronique, les réseaux sociaux et le chat sur le site Web.


Bento est également souvent utilisé comme outil de marketing par e-mail de choix dans Créateur et Hacker indépendant piles technologiques.

Catégories de bento sur Findstack
Détails du produit Bento
Compétences
API
Segment
Petite entreprise
Facilité d’utilisation
Débutant
Déploiement Cloud/SaaS/Basé sur le Web
Assistance Courriel / Help Desk
Formation Documentation
Langues Anglais
Clause de Non-responsabilité
Nos recherches sont organisées à partir de diverses sources faisant autorité et visent à offrir des conseils généraux. Nous ne garantissons pas que nos suggestions fonctionneront le mieux pour chaque cas d'utilisation, alors tenez compte de vos besoins uniques lors du choix des produits et services. N'hésitez pas à partager votre Réactions.
Dernière mise à jour: Juin 16, 2024
Logo Bento
10 Bento Avis
4.7 sur 5
Petite entreprise (50 emp. ou moins)
Le 18 décembre 2023
 Identifier
Note générale:
5.0
PC
Pawel C.
Fondatrice
Partager
"Pourquoi choisir Bento ?"
Qu’est-ce que vous préférez chez Bento ?

Advanced email marketing and event calling capabilities that I don't have to overpay for. Other tools are full of features that I have to pay for, but I don't need them for email marketing. Meanwhile, Bento has everything I need. Plus they have great customer support and are improving the platform all the time. I've been using it for several months now and haven't had any problems so far.

Qu’est-ce qui vous déplaît chez Bento ?

At this point I see no flaws, everything works well.

Quels problèmes Bento résout-il et en quoi cela vous profite-t-il ?

With Bento, I automate a lot of things related to customer acquisition. Bento has some cool triggers so that I don't have to use additional software to effectively make money with email marketing.

Petite entreprise (50 emp. ou moins)
Le 16 novembre 2023
 Identifier
Note générale:
5.0
Avatar de Bitsy T.
Bitsy T.
Propriétaire d'entreprise
Partager
"Excellent remplacement de MailChimp"
Qu’est-ce que vous préférez chez Bento ?

Powerful and it has great optimisation for my many lists

Qu’est-ce qui vous déplaît chez Bento ?

It is a tad complicated. But the Discord team is very helpful so it's not a big problem.

Quels problèmes Bento résout-il et en quoi cela vous profite-t-il ?

I get more of my fans to see my emails and I can tell what they are interacting with most to better help me send them content they like.

Petite entreprise (50 emp. ou moins)
Le 15 novembre 2023
 Identifier
Note générale:
5.0
KS
Kshitij S.
Fondatrice
Partager
"Une plateforme d'automatisation du marketing absolument délicieuse et complète"
Qu’est-ce que vous préférez chez Bento ?

Bento is full to gill with features for power users of marketing automation and ensures that you can create any marketing journey you want as per your needs. Integrations a plenty with a founder that actively engages with the community on Discord is the cherry on top. Also, due to their extremely focus on deliverability, the IP addresses are always healthy which helps your message get to customers. We send emailers to our clients multiple times a week and almost never see and issue. As a bonus their batching feature has saved our neck more than once.

Qu’est-ce qui vous déplaît chez Bento ?

The UI can be overwhelming for new users. A lot of things to learn when you first get started. If they had generic templates of best practices that would help.

Quels problèmes Bento résout-il et en quoi cela vous profite-t-il ?

As an e-commerce store staying in touch with our customers via email is extremely important. Bento makes that easy and always allows us to deliver a customized high touch approach to our clients.

Petite entreprise (50 emp. ou moins)
Le 15 novembre 2023
 Identifier
Note générale:
5.0
TF
Tiziano F.
Fondatrice
Partager
"Rempli de fonctionnalités et agréable à utiliser"
Qu’est-ce que vous préférez chez Bento ?

Bento offers features that are hard to find in other email marketing solutions, such as tracking visitors on the site before they even sign up and a chat system. In addition, being event-based allows for incredibly powerful and flexible automations. Bento also has some goodies such as the ability to send emails in batches, the ability to group tags into groups, and the ability to set tags to expire. In addition, although a lot of external services do not integrate directly with Bento, it is really very easy to integrate with this email marketing automation solution. I personally use it mostly on WordPress sites and implementing it with this CMS is really easy. Since I started using Bento I have also seen an increase in the delivarability of my messages. I was also positively impressed by the support through Discord. It is very easy to talk and get quick answers directly from the founder of Bento. A whole different thing from the long wait times that happen with other services. In some cases, with Bento, new features are added in no time at all.

Qu’est-ce qui vous déplaît chez Bento ?

So far I have not had any problems with Bento. However, it would not be bad if there was more documentation on the site. At the moment most of the information is accessible mainly by participating in discussions on Discord and searching the archives of past conversations.

Quels problèmes Bento résout-il et en quoi cela vous profite-t-il ?

Making email marketing automation activities easier through contact segmentation, based on user interactions.

Petite entreprise (50 emp. ou moins)
Le 15 novembre 2023
 Identifier
Note générale:
5.0
LJ
Luc J.
Fondatrice
Partager
"Excellent produit avec un service encore meilleur"
Qu’est-ce que vous préférez chez Bento ?

The support and community within Bento is hands down the best I've ever seen from any company, ever. Any question I have is always answered quickly and effectively - and I have many questions as someone without a lot of experience in the email marketing field.

Qu’est-ce qui vous déplaît chez Bento ?

It's a little tricky to use and navigate when you've not logged in for a while.

Quels problèmes Bento résout-il et en quoi cela vous profite-t-il ?

I use Bento for email capture, sequences and one-off email campaigns. Their detection features allows me to ensure we're not adding bots to our email list and their focus on deliverability means we're always to maintain a high open rate.

Petite entreprise (50 emp. ou moins)
Le 01 septembre 2023
 Identifier
Note générale:
5.0
Arnaud B. avatar
Arnaud B.
Cofondateur
Partager
"Excellent logiciel d'email marketing pour SaaS, excellent retour sur investissement !"
Qu’est-ce que vous préférez chez Bento ?

I love how easy it is to use to design SaaS emailing sequences. You can also see rapidly which campaigns are the money makers. But what I love the most is undoubtedly the deliverability that you have once you've set up custom domain tracking

Qu’est-ce qui vous déplaît chez Bento ?

I'm not a big fan of its visual editor but it's fine, I just don't use as a result and reach my goals in another way. There is some minor bugs also but they're always fixed very rapidly.

Quels problèmes Bento résout-il et en quoi cela vous profite-t-il ?

Bento solves the problem of setting up SaaS email sequences that don't go to the spam folder (1) and that allow us to active our users (2) so that they take an active subscription on our software (3).

Petite entreprise (50 emp. ou moins)
Le 06 décembre 2022
 Identifier
Note générale:
5.0
Avatar de Santiago González G.
Santiago González G.
Responsable Marketing
Partager
"Automatisation et communication incroyablement flexibles pour les spécialistes du marketing SaaS"
Qu’est-ce que vous préférez chez Bento ?

Bento's automation capabilities are almost infinite through its Workflows feature where you can use ANY user generated-event (either standard or custom events captured through code) as a trigger for a workflow. These workflows can start/stop email sequences, chat conversations; or they can update your CRM and other systems via webhooks or Zapier integration.

Qu’est-ce qui vous déplaît chez Bento ?

Some of the reports are not as clear/useful as they could be considering the wealth of underlying data.

Quels problèmes Bento résout-il et en quoi cela vous profite-t-il ?

Bento helps us gain a full view of our users and their stages of app usage, feeding data to our user's profiles so we can reach out and accompany their journey.

Petite entreprise (50 emp. ou moins)
Le 02 novembre 2022
 Identifier
Note générale:
5.0
Alicia J. avatar
Alicia J.
Assistant virtuel
Partager
"Tout est à portée de main"
Qu’est-ce que vous préférez chez Bento ?

The most helpful thing about bento is having all the stuff required for email marketing at your finger tip. The upside on using bento is not having to use 10 different apps.

Qu’est-ce qui vous déplaît chez Bento ?

I don't have any issues with bento at all because bento is a dream come true. Maybe in the future I might revisit but right now I'm happy with them.

Quels problèmes Bento résout-il et en quoi cela vous profite-t-il ?

Bento helps you save a lot of time crafting your emails by using the AI part.

Petite entreprise (50 emp. ou moins)
31 août 2023
 Identifier
Note générale:
4.5
JH
Jon H.
Fondatrice
Partager
"Service excellent et fiable"
Qu’est-ce que vous préférez chez Bento ?

I'm supremely confident Bento can handle any email marketing requirements I might dream up, thanks to its powerful automation tools (flows). Crucially, it's also possible to debug that automation, to see precisely what events/actions have occurred for each subscriber, via Bento's detailed logs. This puts it above other tools which hide that information, or only paint a partial picture.

Qu’est-ce qui vous déplaît chez Bento ?

As a developer I find it easy to work with. Saying that, I get the impression that, for less technical folk it could be a little overwhelming, with a relatively steep initial learning curve (personally I got over that hump within the first few days!)

Quels problèmes Bento résout-il et en quoi cela vous profite-t-il ?

I want people who visit my blog to ultimately have the opportunity to become customers. Bento handles this flow for me, taking people from initial signup, through onboarding, then on to a number of pitch sequences (sent over a period of time). I also use Bento to end out my weekly "shadow" newsletter (a compilation of my most useful emails/articles) plus my semi-regular "live" newsletter (sent via broadcasts).

Marché intermédiaire (51-1000 emp.)
Le 14 janvier 2024
 Identifier
Note générale:
2.5
DD
Dolores D.
Inspecteur mécanique
Partager
"Une solution d'automatisation du marketing encombrante"
Qu’est-ce que vous préférez chez Bento ?

Bento is not very user friendly for developers like me. Once you get the hang of it its difficult to work with and navigate. The interface seems overwhelming for newcomers. Personally, I am unable to overcome that learning curve.

Qu’est-ce qui vous déplaît chez Bento ?

The worst part is that I have encountered many issues with Bento far. Its a platform that does not help me to achieve my goals. There are some bugs and the visual editor isnt my favorite, the Bento team has not promptly solved problems and their customer support is poor.

Quels problèmes Bento résout-il et en quoi cela vous profite-t-il ?

Bento does not provide the depth and customization some businesses require. The AI email crafting feature lacks the personal touch that customers appreciate. Bentos emphasis on deliverability overlooks engagement metrics which hinder understanding and catering to customer preferences.