---
title: Insightly CRM vs Pipedrive
products:
- insightly-crm
- pipedrive
updated_at: '2026-09-13T16:13:27Z'
---

# Insightly CRM vs Pipedrive

Side-by-side comparison of Insightly CRM and Pipedrive.

## Quick comparison

| Attribute | Insightly CRM | Pipedrive |
| --- | --- | --- |
| Category | CRM Software | CRM Software |
| Rating | 4.2/5 (886) | 4.2/5 (1732) |
| Starting price | from $29.0 per month | from $14.0 per month |
| Free plan | No | No |
| API | Yes | Yes |
| AI features | No | No |
| Open source | No | No |

## Shared features

- API Access
- Contact Management
- Customizable Dashboards
- Data Import/Export
- Lead Management
- Reporting & Analytics
- Sales Forecasting
- Sales Pipeline Management
- Task Management
- Third-party Integrations
- User Permissions
- Workflow Automation

## Unique strengths

**Insightly CRM:** Call Logging, Collaboration Tools, Customer Segmentation, Customer Support Ticketing, Document Management, Marketing Automation, Order Management, Quotes/Proposals

**Pipedrive:** Mobile Access

## Insightly CRM

> Streamline Your Business Relationships

- **Category:** CRM Software
- **Vendor:** Insightly, Inc.
- **Website:** https://www.insightly.com/crm/pricing
- **Rating:** 4.2/5 (886 reviews)
- **Capabilities:** API

Popular among small to medium sized enterprises, Insightly is a SassS-based CRM platform with 1.5 million users globally. Users rely on the solution to manage customer data in a central platform, manage and nurture customer relationships, boost sales, and deliver projects in a timely manner. The platform works seamlessly well with Gmail and Outlook plugins and supports multiple integrations with numerous systems.

**Pros:** - Compatible with Android and iOS devices
- Visual dashboards for tracking important metrics
- Data integrity, security, and regulatory compliance
- Highly flexible appointments, calendaring, and events
- Automated tracking and updates
- Customer support offered through a range of platforms
- Convenient and intuitive interface

**Cons:** - No live chat support
- Only available in one language

**Pricing:**
- Plus: $29.0 per month
- Professional: $49.0 per month
- Enterprise: $99.0 per month

**Reviewer segments:** Small Business 73.4%; Mid Market 19.6%; Enterprise 7.0%

**Deployment:** Mobile iPhone, Mobile Android, Cloud / SaaS / Web-Based, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (30):** AnyMeeting, Asana, Basecamp, Box, Buffer, Constant Contact, Drift, Dropbox, Evernote, FreshBooks, Google Analytics, GoToMeeting, Hootsuite, HubSpot, Intercom, Lighthouse, Mixpanel, Olark, PandaDoc, QuickBooks Online, Seamless.AI, Slack, Smartsheet, SurveyMonkey, Trello, WooCommerce, Wrike, Xero, Zapier, Zoom

**Vendor:** Insightly, Inc. · San Francisco, California, United States · founded 2009

## Pipedrive

> The one platform to grow your business

- **Category:** CRM Software
- **Vendor:** Pipedrive
- **Website:** https://www.pipedrive.com/
- **Rating:** 4.2/5 (1732 reviews)
- **Capabilities:** API

Pipedrive is a web-based sales CRM platform that provides users full visibility of all active sales pipelines. It’s best known for its interactive user interface that displays detailed progress stages for every deal, along with key details an actionable items. The platform was specifically built using activity-based selling-methodology. Its mailing system also seamlessly integrates with major email service providers.

**Pros:** - Straightforward and intuitive user interface
- Unlimited custom fields for collecting customer information
- Easily track deals, values, and win probabilities
- Access custom reports to track recurring revenue
- Examine individual sales calls, emails, and demos
- Unlock source data reports to track where leads come from
- Access AI sales assistance support

**Cons:** - Limited functionality for bigger businesses
- Problems with list separation

**Pricing:**
- Essential: $14.0 per month
- Advanced: $29.0 per month
- Professional: $49.0 per month
- Power: $64.0 per month
- Enterprise: $99.0 per month

**Reviewer segments:** Small Business 67.4%; Mid Market 25.7%; Enterprise 6.9%

**Deployment:** Cloud / SaaS / Web-Based, Mobile iPhone, Mobile Android, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation, Videos, Webinars, Live Online, In Person

**Integrations (135):** 800.com, 8x8, Acquire.io, Affinity, Airmeet, airSlate, AliveChat, Amplemarket, Apollo.io, AppMaster.io, AppSumo, Appy Pie, Asana, Automate.io, Automizy, Avochato, Benchmark Email, Better Proposals, Bookyourdata, Bouncer, Brevo Marketing Platform, Browse AI, BuiltWith, Cal.com, Calendar, Calendly, Calilio, Campayn, Caspio, ChatArt, ClickSend, Closely, CloudTalk, Cloudzy, Cognism, Comm100, Creatio, Deskxpand, Dialpad Talk, Diginius Insight, DocuSign, Domain.com, EasyTools, Elastic Email, Enonic, Expandi.io, Fibery, Folderly, folk, Freedcamp, Genesis Pro, Gist, GoToWebinar, Help.com, HelpCrunch, Helpdesk, Highlevel, HubSpot Email Hosting, Hunter, InboxAlly, Incrowd Interview, Instantly, Involve.Me, JivoChat, Jotform Tables, KrispCall, Landbot, Landingi, LeadIQ, LiquidPlanner, LiveHelpNow, Livestorm, Lusha, Lyne.ai, Mailercloud, Mailture, Make, ManyChat, MCA Suite, MeetGeek, monday CRM, monday marketer, Murf AI, MyOwnConference, Ninja Outreach, Overloop, PandaDoc, Papermark, PartnerStack, Personio, Pinecone, Podium, Postmark, Provide Support Live Chat, Quo, Rewind AI, Ring Central, RingCentral MVP, Salesflare, Salesmsg, Seamless.AI, Shift4Shop, SimpleTexting, Skuid, Slack, Smith.ai Live Website Chat, SMTP.com, SnapEngage, Superhuman, SupportBee, Surfe, SurveySparrow, Systeme, tawk.to, Textdrip, Tidio, Trainual, Typeform, Uniqode, Userlike, Vero Workflows, Viewabo, Wappalyzer, WebinarGeek, Whale, WhatConverts, XBert, XeroHosts, Xperify, Zapier, Zendesk Chat, Zendesk Support Suite, Zenzap, Zonka Feedback, ZoomInfo

**Vendor:** Pipedrive · New York, New York · founded 2010