---
title: ChatBeacon vs LiveChat
products:
- chatbeacon
- livechat
updated_at: '2026-08-31T10:24:13Z'
---

# ChatBeacon vs LiveChat

Side-by-side comparison of ChatBeacon and LiveChat.

## Quick comparison

| Attribute | ChatBeacon | LiveChat |
| --- | --- | --- |
| Category | Live Chat Software | Live Chat Software |
| Rating | 4.6/5 (59) | 4.5/5 (747) |
| Starting price | from $99.0 per month | from $24.0 per month |
| Free plan | No | No |
| API | Yes | Yes |
| AI features | Yes | Yes |
| Open source | No | No |

## Shared features

- Agent Collaboration
- Agent Performance Analytics
- Automated Responses
- Canned Responses
- Chat Encryption
- Chat History
- Chat Routing
- Chat Tags
- Chat Transcripts
- Chat Transfer
- Chatbot Integration
- Co-Browsing
- Custom Branding
- Customizable Chat Widgets
- Email Integration

## Unique strengths

**ChatBeacon:** Audio and Video Chat

**LiveChat:** CRM Integration, Feedback Collection

## ChatBeacon


- **Category:** Live Chat Software
- **Vendor:** CodeBaby Corp.
- **Website:** https://www.chatbeacon.io/
- **Rating:** 4.6/5 (59 reviews)
- **Capabilities:** AI, API

ChatBeacon Live Chat is a live chat software that runs on both cloud and installable versions. ChatBeacon provides users with key features and tools that lets users chat with customers in real-time, and monitor and analyze your website's traffic, in addition to other important functions.

**Pricing:**
- Starting: $99.0 per month

**Reviewer segments:** Mid Market 55.9%; Small Business 30.5%; Enterprise 13.6%

**Deployment:** Cloud / SaaS / Web-Based, Desktop Windows, On-Premise Windows

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (6):** Google Analytics, HubSpot, Jira, Salesforce Sales Cloud, Shopify, Slack

**Vendor:** CodeBaby Corp. · Colorado Springs, CO, United States · founded 2001

## LiveChat

> Connect Instantly with Customers

- **Category:** Live Chat Software
- **Vendor:** LiveChat Software S.A.
- **Website:** https://www.livechat.com/
- **Rating:** 4.5/5 (747 reviews)
- **Capabilities:** AI, API

LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satisfaction and boost online sales results. 

**Pricing:**
- Starter: $24.0 per month
- Team: $49.0 per month
- Busniess: $69.0 per month
- Enterprise: Custom

**Reviewer segments:** Small Business 45.0%; Mid Market 36.4%; Enterprise 18.6%

**Deployment:** Mobile iPhone, Mobile Android, Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile iPad

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (25):** 1CRM, Benchmark Email, Clearbit, Domain.com, Easywp, Getscreen.me, GoDaddy Email & Office, Godaddy Hosting, GoDaddy Website Builder, Grasshopper, HostGator Website Builder, Inbenta Chatbots, Intuit Mailchimp, Jimdo, Omnisend, Pinecone, Shift, Shift4Shop, Site123, Survicate, Ucraft, WebWave, Wix, WP Engine, Zowie

**Vendor:** LiveChat Software S.A. · Wroclaw, Lower Silesian District, Poland · founded 2002