---
title: Act! vs BenchmarkONE
products:
- act
- benchmarkone
updated_at: '2025-03-04T14:17:21Z'
---

# Act! vs BenchmarkONE

Side-by-side comparison of Act! and BenchmarkONE.

## Quick comparison

| Attribute | Act! | BenchmarkONE |
| --- | --- | --- |
| Category | CRM Software | CRM Software |
| Rating | 3.9/5 (434) | 4.5/5 (186) |
| Starting price | — | Free plan |
| Free plan | No | Yes |
| API | Yes | Yes |
| AI features | No | No |
| Open source | No | No |

## Shared features

- API Access
- Contact Management
- Customer Segmentation
- Customer Support Ticketing
- Customizable Dashboards
- Data Import/Export
- Email Marketing
- Lead Management
- Marketing Automation
- Reporting & Analytics
- Sales Forecasting
- Sales Pipeline Management
- Third-party Integrations
- User Permissions
- Workflow Automation

## Unique strengths

**Act!:** Appointment Scheduling, Call Logging, Customer Feedback Management, Document Management, Mobile Access, Quotes/Proposals, Role-Based Access Control, Task Management

## Act!

> Make great customer relationships an everyday reality.

- **Category:** CRM Software
- **Vendor:** Swiftpage
- **Website:** https://www.act.com/
- **Rating:** 3.9/5 (434 reviews)
- **Capabilities:** API

Act! is one of the pioneer brands in its space that evolved into a customer relationship management platform, and cloud-app with a browser-based front end. It offers an integrated email marketing platform that is ideal for small to mid-sized companies. The software also has an easy-to-use dashboard designer with a good marketing automation workflow builder.

**Reviewer segments:** Small Business 77.4%; Mid Market 17.5%; Enterprise 5.1%

**Deployment:** On-Premise Linux, Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (10):** DocuSign, Dropbox, Evernote, HubSpot, Nextiva, Shopify, Slack, Xero, Zapier, Zoom

**Vendor:** Swiftpage · Denver, Colorado, United States · founded 2001

## BenchmarkONE

> Effortless Marketing Automation

- **Category:** CRM Software
- **Vendor:** BenchmarkONE
- **Website:** https://www.benchmarkone.com/
- **Rating:** 4.5/5 (186 reviews)
- **Capabilities:** API

BenchmarkONE is an all-in-one sales and marketing platform that combines email marketing, CRM, and marketing automation to ensure positive conversions for its users. It’s a powerful, all-in-one tool that gives marketing agencies a great solution for their small business clients.

**Pricing:**
- Light, online support: Free
- Pro, quick Start: Free
- Agency, Agency: Free

**Reviewer segments:** Small Business 80.6%; Mid Market 15.6%; Enterprise 3.8%

**Deployment:** Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone

**Support:** Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support

**Training:** Documentation

**Integrations (8):** CallRail, Ironclad, Outgrow, Shopify, Typeform, Unbounce, Wistia, Zapier

**Vendor:** BenchmarkONE · Saint Louis, Missouri, United States · founded 2012